INFO MADE SHORTER FOR YOU
Have almost no time? Each summary comes with a play button, and a deep link to the project if applicable. Hope this helps! -Crystal
Lunch-break mode
Led UX design of Editorial landing page template for Roku
As Senior UX Designer, CJ led UX design for a responsive template that reduced the work needed to publish advertiser-friendly pages, supported live text, clarified editorial context, and improved findability for timely content like NFL Zone.
Led UX design of Annual subscription sign-up flow for Rooster Teeth
As Senior UX Designer, CJ led UX design for a clearer conversion path, clarifying plan choice, elevating the yearly membership goal, and simplifying how fans discover free trials and paid access without losing the brand's energy.
Led UX design of RT Community platform for Rooster Teeth
As Senior UX Designer, CJ led UX design for reshaping a legacy forum experience into a simpler community space with modern expectations like feeds, notifications, mobile access, and clearer group structures that supported both fans and the business.
TYPE OF ROLES
As a senior user experience designer, CJ is useful where product questions are still forming. She works as a product thinker and synthesizer of disparate information, helping teams name the real user problems, make complex systems easier to understand, and turn early ideas into flows, prototypes, and stories that people can react to. Her brain can put together facts that seem random and create more order.
CJ designs AI to make human expertise more visible, more informed, and more effective—not less necessary. AI should help people think better, not think less. Every AI experience should be transparent, traceable, and accountable.
The best fit is a team building tools where clarity matters: AI workflows, complex SaaS, knowledge work, research synthesis, onboarding, or decision support. CJ is at her best when there is a real user need, a lot of information to organize, and room to make the experience feel more human.
Bite sized
CJ looks for the moving parts behind an experience: user goals, product constraints, edge cases, trust moments, and the language people need to feel oriented.
Crystal seems most useful when hiring teams need someone who can turn in-process strategy ideas, existing product pieces, and design desires into shared understanding. She also creates modern design solutions with the goal of making the final experience make sense to the end user.
Her AI point of view centers around the importance of user insights, human-in-the-loop design systems, feedback from teammates and users, correction or redirection if AI can be improved, transparency, and ethics throughout the process, even after design is live.